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Career Highlights

Explore a proven track record of strategic leadership, coaching, and HR excellence across industries

Professional Summary

Experienced executive human resources leader, development consultant, and people strategist—driving enterprise-wide initiatives, shaping culture, and aligning operations with strategic goals. Recognized for leading change with agility, emotional intelligence, and business acumen—partnering with executives and teams to elevate performance and deliver measurable results.

Government Agencies Supported

TRICARE Management Activity (TMA) Defense Health Agency (DHA) U.S. Department of Labor (DOL) U.S. Food & Drug Administration (FDA) Department of Homeland Security (DHS) Walter Reed National Military Medical Center (WRNMMC)

Leadership Experience

Acting Program Manager & Change Management Analyst
AP Ventures | 06/2023 – 09/2024


Served as a strategic lead and collaborator on high-impact transformation and performance initiatives for federal clients, including DOL, FDA, and DHS—achieving 100% adoption of OCM initiatives and a 95% improvement in project delivery. Designed agency-wide training and strategic tools that streamlined systems, enhanced stakeholder engagement, and aligned performance frameworks with industry standards.


Strategic Focus Areas
Organizational Change Management (OCM), Leadership Development & Executive Readiness, Performance Management & Framework Alignment, Stakeholder Engagement & Adoption Strategies, Federal Training & Workforce Development, Process Improvement & Delivery Optimization.


Locations Supported
Headquarters, Regional Offices, District Offices, and Satellite locations.


Strategic Projects & Organizational Initiatives
Led the oversight and execution of cross-agency organizational change management (OCM) strategies for federal clients, including DOL, FDA, and DHS; developed executive readiness tools and performance frameworks aligned with federal HR standards; implemented large-scale stakeholder engagement and training initiatives to support leadership development; and aligned transformation efforts with agency-wide workforce development and system modernization goals.


Key Projects & Achievements

  • Organizational Change Management Plan – Developed and executed an agency-specific plan to guide change and adoption

  • Advisory Committee Best Practices Guide – Authored a guide to standardize processes and improve awareness for 175+ committee members and staff

  • Senior Executive Services (SES) Panel Interviews – Led interview coordination and delivery for executive-level candidates

  • SES Candidate Simulated Scenarios – Designed assessment tools to evaluate core leadership competencies

  • Performance Management Framework (Leadership Training) – Strengthened training design to align with strategic leadership goals.


Executive HR Consultant & Principal HR Strategist 
Workforce Business Solutions, LLC | 12/2015 - Present


Led enterprise-wide initiatives for public and private clients, managing a top consulting team of 20 and directing high-impact programs such as COMTalks, Change Ambassadors, and OTM strategy—boosting team adaptability by 52%, leadership effectiveness by 75%, and cross-departmental goal alignment by 70%. Delivered transformational change using Prosci® certified methodologies, increasing productivity by 48%, reducing onboarding time by 50%, and improving government transaction processing by 250% in under two weeks.


Strategic Focus Areas
Organizational Change Management, Executive Coaching & Leadership Development, Talent Strategy & Workforce Planning, Leadership Learning & Capability Building, Process Improvement & Operational Efficiency, Psychometric Assessment & Behavioral Insights, Federal Program Support & Symposium Leadership, Employee Engagement & Policy Modernization


Locations Supported
Headquarters, Regional Offices, District Offices, and Satellite locations


Strategic Projects & Organizational Initiatives
Directed competitive leadership programs and enterprise learning strategies; implemented organizational change initiatives across federal and corporate sectors; integrated talent strategy, coaching, and psychometric assessments; and led symposium design and executive learning engagements.


Key Projects & Achievements

  • COMTalks Program (Leadership Awareness & Teambuilding)

  • Executive Coaching & Leadership Development

  • Change Ambassadors Program

  • L.E.A.D. (Program Manager, Competitive Leadership Development Program)

  • Psychometric Assessment Implementation

  • Organizational Change Management (OCM) Initiatives

  • Leadership Tools & Learning Resources

  • Policy & Employee Handbook Modernization

  • Target & Selection Process Revamp

  • Adult Learning & Teambuilding Strategy

  • Walter Reed Leadership Symposium


Learning & Development Program Manager
Sodexo, Inc. | 11/2013 – 10/2015


Directed a global flagship leadership program for 200 mid-to-senior-level executives, achieving a 98% graduation rate and 80% promotion rate within two years. Led enterprise-wide initiatives, including Emerging Leaders, DEI council efforts, and national EBRG programs—advancing leadership capability, driving a 50% increase in participation, and embedding inclusive practices across a workforce of 400K+.


Strategic Focus Areas
Executive & Leadership Development, Career Coaching & Mentorship Strategy, Inclusive Leadership & Workplace Culture Learning & Development Strategy, Talent Pipeline & Succession Planning, Enterprise Engagement & EBRG Leadership, Global Workforce Initiatives & Inclusion Programs, Digital Learning Tools & Systems Integration


Locations Supported

North American Headquarters, Divisions & Regional Offices


Strategic Projects & Organizational Initiatives
Led global leadership development programs, inclusive workplace culture initiatives, and DEIB council efforts; advanced EBRG strategies and enterprise engagement; implemented mentorship frameworks and succession planning models; and integrated digital learning tools and learning management systems (LMS).


Key Projects & Achievements

  • Emerging Leaders Program (Program Manager, Flagship Competitive Leadership Development Program)

  • Executive, Leadership & Career Coaching

  • Mentoring Program (Coach Development Strategy)

  • Global Diversity & Inclusion Council Initiatives

  • Learning Management System (Courses, Tools & Integration)

  • EBRG Leadership Development Initiatives

Human Resources Training Specialist
Defense Health Agency (DHA) & Jacer Corporation | 01/2010 – 07/2013


Led enterprise-wide learning, leadership, and career development initiatives impacting over 3,500 employees and managing 200+ interns annually while directing cross-functional teams of 25+ to execute global training and diversity programs. Oversaw high-impact projects aligned with HRM best practices, partnering across departments to implement scalable systems, drive employee growth ensures compliance, consistency, and performance outcomes.


Strategic Focus Areas
Enterprise Learning & Development, Leadership & Career Development Programs, Workforce Training & Education Initiatives, Cross-Functional Program Management, Internship & Early Career Pipeline Development, Compliance & Performance Improvement, Technology-Enhanced Learning Systems, Interdepartmental HR Collaboration


Locations Supported
Headquarters, Regional Offices, Military Installations (CONUS and OCONUS)


Strategic Projects & Organizational Initiatives
Strategic projects and initiatives spanned leadership development and early career programs, enterprise learning and compliance, mentorship and engagement strategies, interagency training campaigns, and implementation of digital learning systems.


Key Projects & Achievements
Competitive Programs

  • Aspiring Leaders Program (Program Manager, Flagship Competitive Leadership Development Program)

  • Federal Internship Program (Project Manager, Competitive Leadership Development Program)

  • SES Programs for Agency Senior Leadership (Project Manager)


Agencywide Initiatives

  • Training & Education Projects

  • Multi-Level Mentoring Program

  • Rosetta Stone Learning Portal

  • Education Expos

  • Take Your Children to Work Day

  • Joining Forces, Let’s Move! (The White House Initiatives)

  • Mandatory Training Cloud-Based Database

  • Human Resources Management Training I & II for Supervisors

Education

Doctor of Management, Candidate, Organizational Leadership University of Phoenix – Phoenix, AZ.​

Master of Science (MS) in Human Resources Management Troy University - Troy, AL.​

Bachelor of Science (BS) in Business Management Point Park University - Pittsburgh, PA.

Certifications
  • Prosci® Certified Change Management Practitioner ♦ Prosci, Inc. 

  • Myers Briggs Type Indicator® (MBTI®) Certified Practitioner ♦ Myers-Briggs Foundation

  • EQ-I 2.0® & EQ 360® Certified Practitioner ♦ MHS Talent

  • CPI 260® Certified Practitioner  Myers-Briggs Foundation 

  • FIRO-B® & FIRO Business® Certified Practitioner  Myers-Briggs Foundation

  • Strong Interest Inventory® Certified Practitioner  Myers-Briggs Foundation

  • 16pf® Certified Practitioner  PSI Testing Excellence 

  • Certified ScrumMaster (CSM)  Scrum Alliance (in progress) 

  • Project Management (PM)  eCornell University (in progress) 

  • Global Facilitator Training Certification  Achieve Global/MHI Global Company 

  • Event Planning Certificate  Park University 

  • Certified Trainer & Train the Trainer  American Management Association (AMA) 

  • EEO/AA Investigators Certificate  U.S. EEOC Training Institute

Clearances
  • Federal Public Trust Background Investigation  June 2023 - Current

  • Comptroller of Maryland  Facility Security Clearance  2022 - 2023

Letters of Recommendation (Provided Upon Request)

Dr. Steven L. Jordan 
Director of Healthcare Consultation 
VersaTech, Inc. 


Ms. Camille Riggs-Mosley 
Manager of Facilitation 
Learning and Performance 
Sodexo, Inc.


Mr. John Morse 
Director of Administration and Management 
Office of the Assistant Secretary 
Defense Health Agency 


Ms. Kathy Dickerson 
Vice President Human Resources 
NetStar-1, Inc. 

Technical Skills

MS Office Applications (MS Word, MS Excel, MS PowerPoint, Outlook, Access, Teams, MS Visio)  SharePoint  Ingenium  Deltek-Costpoint  InterCall  Salesforce.com  Slack  Cisco WebEx Virtual Learning Platform  Oracle PeopleSoft  Taleo  ADP  Skillsoft e-Learning Portal  Lawson  Cross Knowledge Portal  Prezi  Dialogue Design  Microsoft Lync  Portico Learning Management System (LMS)  Concur  Unanet  Workday ATS  HRIS  Visio  Google/Gmail  Instructional Design Models & Software: ADDIE, SAM

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